Your privacy matters to us. This Privacy Policy explains what personal data z7come collects, why we collect it, how we use and protect it, and what rights you have as a user of our platform.
Privacy at a Glance
Registration details, identity documents for KYC, payment information, device and usage data, and communications with our support team — all collected only as needed for platform operation and compliance.
Account management, identity verification, fraud prevention, anti-money-laundering compliance, platform improvement and, where consented, promotional communications. We do not sell your data to third parties.
Data is shared only with service providers essential to platform operation — payment processors, KYC verification partners and hosting providers — and with regulatory bodies where legally required. No sale of personal data.
You have rights to access, rectify and in certain circumstances erase your personal data. You may also object to certain processing or withdraw consent where processing is consent-based. Contact support to exercise these rights.
We use cookies and similar tracking technologies to maintain sessions, remember preferences, analyse platform usage and support fraud detection. You can manage cookie preferences through your browser settings.
All data is transmitted over SSL-encrypted connections. Access to personal data is restricted to authorised personnel only. We apply technical and organisational measures proportionate to the risk of the data processed.
This Privacy Policy ("Policy") is issued by z7come ("we", "us", "our") and applies to all personal data collected through the z7come online gaming platform accessible at https://z7come.cam (the "Platform"), including its mobile-optimized interface and any associated services.
z7come is an English-language platform designed for Pakistani users, offering sports betting, live casino, slots, table games, esports and instant game categories, with PKR account display and mobile-first performance. In providing these services, z7come necessarily collects and processes personal data about registered users and visitors to the Platform.
This Policy explains in plain English what data we collect, the purposes for which we process it, the legal bases on which we rely, how long we retain it, with whom we share it and what rights you have in relation to it. We encourage you to read this Policy in full before registering an account.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein, where consent is the applicable lawful basis.
The following definitions apply throughout this Policy:
When you register, verify your account or interact with support, you may provide:
When you access the Platform, we may automatically collect:
In the course of your use of the Platform, we collect records of deposits, withdrawals, wagers placed, game results, bonus redemptions and account balance changes. This data is retained for fraud prevention, AML compliance and dispute resolution purposes.
z7come processes Personal Data on the following lawful bases, depending on the category of data and the purpose of processing:
| Processing Purpose | Lawful Basis |
|---|---|
| Account creation and management | Performance of a contract (the account agreement) |
| KYC identity and age verification | Legal obligation; legitimate interests (fraud prevention) |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money-laundering (AML) checks | Legal obligation |
| Fraud detection and platform security | Legitimate interests |
| Customer support communications | Performance of a contract; legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Promotional and marketing communications | Consent (you may withdraw at any time) |
| Responsible gambling monitoring | Legitimate interests; legal obligation where applicable |
z7come uses the Personal Data we collect for the following principal purposes:
z7come shares Personal Data with third parties only to the extent necessary for the purposes described in this Policy. The categories of recipient and the basis for sharing are as follows:
We do not transfer Personal Data to third parties for their own marketing purposes. All third-party Data Processors are engaged under written contracts that include data protection obligations consistent with applicable law.
The Platform is operated and its data infrastructure is hosted in jurisdictions outside Pakistan. By using the Platform, you acknowledge that your Personal Data may be transferred to, stored in and processed in countries other than Pakistan, including countries whose data protection laws may differ from those applicable in Pakistan.
Where data is transferred internationally, z7come takes appropriate steps to ensure that adequate protections are in place, including through contractual safeguards with receiving entities. z7come does not represent that any international transfer complies with Pakistani law; users are responsible for assessing this independently.
Cookies are small text files placed on your device when you visit the Platform. They enable us to recognise your device, maintain your session, remember your preferences and collect usage analytics. Similar tracking technologies — such as pixel tags and local storage objects — may also be used.
| Category | Purpose | Deletable? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — Platform will not function correctly without these |
| Functional | Language preferences, game settings, UI preferences | Yes — via browser settings |
| Analytics | Page views, session duration, navigation paths — aggregated and anonymised where possible | Yes — via browser settings or cookie preference centre |
| Fraud Prevention | Device fingerprinting signals used to detect suspicious access patterns | Limited — some are necessary for security |
You can manage or delete cookies through your browser's settings. Please note that disabling strictly necessary cookies may prevent parts of the Platform from functioning correctly. For Pakistani users accessing the Platform via Chrome or other Android browsers, cookie settings can typically be found under the browser's Privacy & Security menu.
z7come retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following general retention periods apply:
When Personal Data is no longer required, z7come takes reasonable steps to securely delete or anonymise it in a manner that prevents reconstruction of the individual's identity.
Depending on your jurisdiction, you may have some or all of the following rights in relation to your Personal Data. z7come will endeavour to honour valid requests in a timely manner, subject to verification of your identity and any applicable legal exemptions.
Request a copy of the Personal Data we hold about you and information about how we process it.
Request correction of inaccurate or incomplete Personal Data held in your account or our records.
Request deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that we limit processing of your data in certain circumstances — for example while an accuracy dispute is pending.
Receive a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.
Object to processing based on our legitimate interests, including profiling. You may withdraw marketing consent at any time with immediate effect.
The z7come Platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age. If you believe that a minor has registered on the Platform or submitted personal data, please contact us immediately at [email protected] and we will take prompt action to investigate and, where confirmed, delete the relevant data and close the account.
z7come implements technical and organisational security measures designed to protect Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:
While we take data security seriously, no system is entirely immune to security incidents. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities as required by applicable law.
You also have a responsibility for the security of your account. You must maintain a strong, unique password and must not share your login credentials with any third party. Report any suspected unauthorized access to support immediately.
The Platform may integrate third-party services — including game content providers, sports data providers and payment infrastructure partners — that process Personal Data subject to their own privacy policies. z7come is not responsible for the privacy practices of third-party providers beyond the contractual obligations we impose on them as Data Processors.
The Platform does not include links to external third-party websites. If in future any external link is added, we will update this Policy accordingly. Third-party providers referenced in this Policy — including familiar Pakistani payment services such as Easypaisa, JazzCash and Raast — operate their own privacy policies which apply to their own data processing activities. z7come does not control and is not responsible for those policies.
z7come reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform features. Where a material change is made, we will notify registered users via their registered email address or through a prominent notice displayed on the Platform prior to the change taking effect.
The effective date shown at the top of this page will be updated with each revision. Continued use of the Platform following notification of a revised Policy constitutes your acceptance of the updated terms to the extent that consent is not the sole lawful basis for the relevant processing. Where consent is the lawful basis, we will seek fresh consent where required.
We recommend reviewing this Policy periodically, particularly if you are a regular user of the Platform.
If you have any questions about this Privacy Policy, wish to exercise your data rights or need to report a data protection concern, please contact the z7come data team through the following channels:
When submitting a privacy-related request, please include your registered username, the nature of your query or request and, where relevant, the specific Personal Data category concerned. We will acknowledge receipt and aim to respond within a reasonable timeframe.
Questions about how z7come handles your personal data? Reach out through Live Chat or explore the platform's full responsible gaming tools.
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